FAQs

You will need a Liquid Mix account and a liquor license to order drinks.
If you don’t have an account you can complete our application form here.

You can place orders on our easy-to-use order portal, found here.

We’d love to help you if you can send us your contact details and more information about your venue, we’ll get in touch.

You’ll need a Liquid Mix account and a username and password to access the portal. Please log a support request here and select “I need help with the portal” in the Type box and “New Login” in the Case Reasons box. One of our team will be in touch to assist.

You can reset your password here.
A link will be sent to your email address, if your email has changed please log a support request here and select “I need help with the portal” in the Type box and “Cannot Login” in the Case Reasons box. Our customer service team will be in touch.

Ok we’re here to help, let’s start by grabbing all the details of what went wrong here.
Please provide as much detail about what went wrong so our customer service team can help you.

That’s OK, please provide us with as much detail about the invoice here and our accounts team will be in touch to help.

Sure thing, please provide us some more information here and our accounts team will be in touch to help.

No problem, we’ll need to grab some more details. Please complete as much information as you can in this form and our customer service team will be in touch to help.

No problem, our drivers can collect any empty keg that has a Liquid Mix sticker. Please log an Empty Keg pick-up request here and our team will schedule the collection.

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